Senior Human Resources Manager
Caldwell, ID
Full Time
Senior Manager/Supervisor
Job Title: Senior Human Resources Manager
STATUS: Full-Time, Exempt
Location: Caldwell, ID
Department: Human Resources
Reports to: VP of Human Resources
Be the Difference with JTS | Mission Critical Group!
At JTS| Mission Critical Group, we don’t just hire employees, we empower skilled professionals to drive real impact. Through our people-centered management approach, we attract, hire, and retain exceptional individuals by fostering a culture where innovation thrives, transparency is valued, and resilience is key. Our core values—Have Humanity, Be Transparent, Drive Innovation, Be Resilient, Always Reliable, and Grit—define the way we work and succeed together.
Come be a part of the MCG Way, where your contributions matter, your growth is supported, and your career has purpose. Join us and help shape the future!
Job Summary:
The Senior Human Resources Manager will play a critical leadership role in advancing our workforce strategies during a time of transformational growth. This position will directly partner with operational leaders to drive cultural alignment, support organizational design, and ensure scalable people systems are in place. This is both a builder and integrator role—ideal for someone who can navigate between strategy and execution, influence outcomes through trust and data, and lead with both empathy and accountability.
As a key member of the HR leadership team, the Sr. HRM will lead initiatives tied to reducing turnover, enhancing employee experience, supporting leadership development, and enabling sustainable operational excellence.
Who You Are:
A strategic HR leader with strong operational instincts and the ability to lead through complexity and ambiguity.
- Equally comfortable influencing from the production floor to the executive table.
- A proactive problem solver with strong emotional intelligence and a bias for action.
- Grounded in compliance and process—but driven by people impact and long-term growth.
- A coach at heart. You develop leaders, challenge outdated practices, and build better systems.
- Naturally aligned with our belief that people power performance.
- Lead, develop, and coach a high-performing team of HR Business Partners and Generalists.
- Ensure alignment of HR initiatives with plant priorities and overall business goals.
- Serve as a trusted advisor to frontline leaders and site executives.
- Partner on workforce planning, job architecture, span of control, and org design initiatives.
- Design and lead retention and engagement strategies that address turnover and workload challenges.
- Champion programs that build employee belonging, recognition, and meaningful feedback.
- Drive leadership capability through coaching, feedback, and performance development.
- Lead performance review cycles and strengthen employee listening strategies.
- Collaborate across HR functions to ensure alignment, execution, and consistent communication.
- Leverage workforce data to assess risk, monitor trends, and inform decision-making.
- Ensure HRIS data integrity and partner with business systems to generate actionable insights.
- Support rollout of progression frameworks and internal mobility pathways.
- Contribute to the development of scalable programs, processes, and tools that strengthen culture and talent strategy.
- Other duties as assigned.
Qualifications & Experience:
- Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s or HR certification preferred: PHR/SPHR, SHRM-CP/SHRM-SCP).
- 10+ years of progressive HR experience, with at least 5 years in a leadership role within a manufacturing or industrial environment.
- Strong knowledge of labor laws, employee relations, and HR best practices.
- Proven experience building relationships with frontline workers, supervisors, and senior leaders.
- Ability to operate both strategically and tactically.
- Experience in organizational health initiatives and talent management programs
- Experience working in a rapid growth environment
- Strong analytical, communication, and problem-solving skills.
- Proficiency in HRIS systems (Paylocity a plus) and Microsoft Office Suite.
- Bilingual in Spanish a plus (if applicable to workforce).
Physical Demands & Work Environment:
- Must be able to walk the manufacturing floor regularly and work in an industrial environment.
- Occasional travel may be required to other plant or corporate locations.
At JTS, we take pride in producing high-quality, American-made products while providing a workplace where employees can thrive. With locations in Caldwell and Nampa, ID, and Abilene, TX, we offer a supportive, fast-paced environment with excellent benefits and career growth opportunities.
✨ What JTS Offers:
💰 Competitive Pay – Weekly pay
Proudly American-Made – Be part of a company committed to U.S. manufacturing💙 Wellness & Support – Employee Assistance Program and Wellness Program
📈 Career Growth – Development opportunities to help you advance
👢 Perks & Discounts – Shoes for Crews and more
🎉 Engaging Culture – Company events and a team-driven environment’
🧤 Safety First – Work in a fast-paced, continuous-run manufacturing facility that prioritizes a “Safety First” culture.
Join a company that values quality, hard work, and the people who make it all happen. Apply today!
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